Your Trust, Our Commitment to Clarity

Effective Date: October 12, 2025

At Ignixus, your privacy is fundamental to our mission of helping you achieve your greatest personal and professional comeback. This document outlines how Ignixus (“we,” “us,” or “our”), operating the website ignixus.com, collects, uses, protects, and discloses your personal data, ensuring we comply with key global regulations like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By accessing or using our website, you agree to this policy.

Purpose and Scope

The Privacy Policy applies primarily to information that we collect online; however, it may also apply to data you provide to us offline or through other means (e.g., at a live event, via telephone, or through the mail).

This policy describes the manner in which our Company collects information from all end users of our Internet services (the “Services”), including those who access some of our Services but do not have accounts (“Visitors”), and those who may purchase products or subscribe to the Service (“Members”).

How We Collect Data About You

We may collect different data from or about you depending on how you use the Site. The legal bases for this collection are outlined below each category.

Data You Provide Directly to Us

This information is collected when you actively engage with the Site or our communications.

Online Registration and Opt-in: The Site only contacts individuals who specifically request communication. This information includes your name and email address for registration or opt-in purposes.
- Legal Basis: Consent (for marketing communications) and Contractual Necessity (for account creation).
Online Purchasing and Service Sign-up: If you order Services or products, we collect personal information to process that order. This may include name, postal address, telephone number, billing information, and the type of device used to access the Services. We use secure, third-party payment processors and do not store full payment card details on our servers.
- Legal Basis: Contractual Necessity (to fulfill the transaction).
Communications and Support: If you contact us for support or to report a problem or concern, we collect and store your contact information, messages, location, and any other data you provide.
- Legal Basis: Legitimate Interest (to respond to customer inquiries and improve our service).
Data from Third-Party Sites and Affiliates: If you link your Ignixus account with a third-party site (like Facebook), or if you accessed our Site via an affiliate link, we may collect information related to that account (e.g., first and last name, location, username, photo, or email address).
- Legal Basis: Consent (via the third-party platform authorization) and Legitimate Interest (for tracking affiliate referrals).
Applying for a Job: When you apply for a job opening through the Site, we collect information such as full name, email address, phone number, location, CV, and professional profile links.
- Legal Basis: Legitimate Interest and Contractual Necessity (to manage the recruitment process).

Data We Collect Through Automated Means

This information is collected passively as you navigate and interact with ignixus.com.

System and Technical Data: Technical data about your computer or device, like the IP address, device type, operating system type and version, and browser. This data helps us improve the delivery of our web pages and measure traffic.
- Legal Basis: Legitimate Interest (for network security, fraud detection, and basic site functionality).
Self-Assessment Data: Some personal information may be collected through optional self-assessments or quizzes offered on the Site (e.g., our personal development readiness assessment). We gather this data for users to raise self-awareness. This data may be used for profiling for direct marketing purposes, such as content recommendations.
- Legal Basis: Consent (explicitly given when starting the assessment) and Legitimate Interest (to personalize content delivery).

Some information in both categories is collected through the use of cookies, web beacons, and tracking technologies.

The Types of Information We Collect and Store

We may collect personal and sensitive personal information about you and store this information in connection with the provision of our Services. Personal information we may collect includes:

Identifiers: Name, Email Address, Mailing Address, Billing Address, IP address, Device type, User ID, Facebook ID, Telephone number.
Financial/Transactional Data: Payment Card Information (for refunds), PayPal Email Address, Order details, Purchase history.
Demographic/Voluntary Data: Age, Gender, Marital Status, Profession, Parent Status, Education, Income Range, Religion, Birthday, Language, Country, Time zone, and other responses to surveys and questionnaires.
Technical/Usage Data: Operating system, Browser, Time stamp, Login history, Sign-up source, Date of account creation/updates, User behavior, Email open clicks, Live location.
Support & Feedback: Your rating of our support, Telephone call recordings, Testimonials (with your authorization), Anonymized social media comments.

How We Use Your Personal Information

We use your personal data primarily to operate, maintain, and improve the Ignixus Service.

To Operate, Improve, or Promote our Service: This includes processing payments, fulfilling product orders, and continuously analyzing content performance to enhance the user experience.
To Personalize Your Experience (AI-Driven Technologies): We may use technologies to personalize your experience, including content recommendations and tailored course suggestions. AI-powered features may process data points (e.g., usage behavior, preferences) to enhance engagement.
To Contact You:
- When you have opted to receive emails, for sending marketing and promotional content.
- To respond to your email inquiries. We use the return email address only to answer the inquiry and do not share it with third parties for their own use.
To Monitor and Analyse Trends: Such as purchase history, sales reports, behavior on the site, and email clicks and opens, for internal business intelligence.
To Market our Products and Services: Through email marketing, advertising, including retargeting via Google and Facebook notifications.
To Perform Administrative and Legal Tasks: Including accounting, compliance, and legal reporting.

We share your personal data only when absolutely necessary and always under strict data protection terms. Ignixus does not sell your personal data for monetary compensation.

Processors (Service Providers): We use third-party service providers for essential functions like payment processing, email transmission, data hosting, managing our ads, and analytics. These parties are restricted by Data Processing Agreements or Addenda from using your personal data for any purpose other than providing services to us.
Advertising Networks and Sharing: We may use third-party advertising networks (e.g., Google AdSense) that use cookies and tracking technologies to deliver targeted ads. This is considered “Sharing” under certain data protection laws (like the CCPA).
Authorities (Legal Compliance): We may access, preserve, and disclose information about you to third parties, including the content of messages, if we believe disclosure is required by applicable law, regulation, legal process, or audits. This is done if necessary to protect the rights, property, or safety of Ignixus or others.
Transfer of Business: If we (or our assets) are acquired, or if we undergo a change of control, personal information could be one of the assets transferred to or acquired by a third party.

Why and for How Long We Store Information We Collect

We retain certain information collected from you while you are a Member on the Site, and in certain cases where you have deleted your account, for the following reasons:

So that you can effectively use our Site and Services.
To ensure that we do not communicate with you if you have asked us not to.
To comply with applicable legal, tax, or accounting requirements.
To detect and prevent abuse of our Site, illegal activities, and breaches of our Terms and Conditions.

We retain user data for as long as necessary for the purposes described above. This means that we retain different categories of data for different periods of time depending on the type of data and the purposes for which we collected it.

Cookies and Tracking Technologies

Ignixus uses cookies, web beacons, and other tracking technologies to enhance your browsing experience. Non-essential cookies are only activated with your explicit Consent, which you can manage at any time.

Strictly Necessary Cookies: Essential for website operation (e.g., maintaining your session or remembering items in a cart).
Performance and Analytics Cookies (e.g., Google Analytics): Collect information on how visitors use the site to help us measure and improve performance. This includes features like Remarketing and Demographics and Interest Reporting, allowing us to advertise to people who previously visited our Site.
Targeting and Advertising Cookies: Used by third-party advertisers to build a profile of your interests and show you relevant ads across the web.

As a user, you maintain significant control over your personal data. To submit any request, please email mail@ignixus.com.

You have the right to exercise the following control over your personal data:

Right of Access: Obtain a copy of your personal data we hold.
Right to Rectification: Request the correction of inaccurate or incomplete data.
Right to Erasure (‘Right to be Forgotten’): Request that we delete your personal data when it is no longer necessary for its original purpose.
Right to Restrict Processing: Request that we cease processing your data under certain conditions.
Right to Object to Processing: Object to the processing of your personal data for direct marketing purposes (an absolute right) or based on our legitimate interests.
Right to Data Portability: Receive your personal data that you have provided to Ignixus, in a structured, commonly used, and machine-readable format for transfer to another organization.
Right to Lodge a Complaint: Lodge a complaint with your local data protection supervisory authority if you have concerns about our data handling.

Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights:

Right to Know: Request disclosure of the personal information we have collected, used, disclosed, or shared about you.
Right to Deletion: Request deletion of personal information we have collected about you.
Right to Opt-Out of Sharing: You have the right to direct us not to “share” your personal information for targeted advertising purposes. You can typically exercise this right via the “Do Not Sell or Share My Personal Information” link in the website footer.
Right to Correct: You have the right to correct inaccurate Personal Information we collected about you.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Security and Contact Information

Data Security and Retention

We implement a variety of administrative, managerial, and technical security measures (including encryption, access controls, and employee training) to protect your personal information. While we strive to protect your personal information, you must also take steps to protect your information, such as protecting your account password.

Policy Concerning Minors

This Site is not directed to minors under the age of eighteen, and we do not knowingly collect personally identifiable information from children under this age. If we become aware that we have inadvertently received such information, we will delete it from our records.

Contacting Ignixus

If you have any questions or requests regarding this Privacy Policy, your personal data, or to exercise your rights, please contact us:

Email Address (Preferred): mail@ignixus.com
Address: Philippines

Policy Updates

We reserve the right to modify this Privacy Policy at any time. We encourage you to review it frequently. If we make material changes, we will notify you by updating the “Effective Date” at the top of the policy, and, where appropriate, through a prominent notice on the website or via email.

Thank you for entrusting Ignixus with your personal information.